Shipping policy
All orders are shipped within India only.
Processing time: Orders are processed and dispatched within 1-3 business days of order confirmation. Orders placed on Sundays or public holidays are processed on the next business day.
Delivery time: Once dispatched, orders are usually delivered within 4-8 business days depending on your location and courier serviceability. Remote or hard-to-reach PIN codes may take longer.
Shipping partners: We ship through Delhivery, Xpressbees, Shadowfax and other Shiprocket partner couriers.
Shipping charges: Shipping charges, if any, are shown at checkout before you complete your order.
Cash on Delivery (COD): COD orders require an advance payment of Rs. 99 at checkout. The remaining amount is collected by the courier at the time of delivery. The advance payment is non-refundable if the order is refused at the time of delivery.
Order tracking: A tracking link is sent to your registered email address and mobile number once your order is dispatched.
Delays: We are not responsible for delays caused by courier partners, weather conditions, strikes or other events outside our reasonable control.
Damaged or missing items: If your parcel arrives damaged or an item is missing, please contact us within 48 hours of delivery with photographs or an unboxing video so that we can resolve it.
Contact us:
Mentexx Education LLP
Shop No. 1-2, Gowreshwar Road, Gamothwara, Sagwara, Dungarpur, Rajasthan 314025, India
Email: workwithsudhanshu04@gmail.com
Phone: +91 9468943587